Do you hate the tasteless white partitions, the intercom voice that curtly says “on obligation,” and the plastic chairs that hold you uncomfortably near strangers whilst you wait without end to resume your license?
The Department of Motor Vehicles understands your ache and needs you to have the ability to accomplish this and different vital duties from the consolation of your private home.
In actuality, you’ll have no different alternative: these providers will solely be obtainable remotely.
As a part of a self-declared “customer-centric digital transformation,” the DMV is increasing its digital providers and can now not course of easy transactions in its workplaces.
Beginning June 3, the division’s web site, dmv.ca.gov., would be the main option to get hold of the next providers:
- Simple registration renewals for automobiles that haven’t but handed their expiry date.
- Driver’s license renewals that don’t require an in-person go to (drivers age 70 and older are amongst those that will nonetheless want to go to a DMV workplace to resume).
- Requests for copies of car registration data, which present the possession historical past of a car.
- Requests for copies of driver’s license data, which present a driver’s historical past.
- Requests to exchange a misplaced or stolen driver’s license/ID card.
These providers can be accessed by mailing the required documentation to the DMV or by calling the division. In some instances, they are often carried out by a DMV kiosk.
If you go to your native DMV workplace, the employees won’t course of these providers in particular person, however will direct you to their web site or different “off-site” choices.
By transferring these providers on-line, the DMV expects workplace visits to say no by 200,000 clients per 30 days, or about 2.4 million per yr.
The change comes simply earlier than the beginning of the summer season season, when visits to DMV workplaces peak, DMV Director Steve Gordon stated in a press release.
“We know the state of affairs at our workplaces will worsen with traces and wait occasions until our clients assist us by logging on first,” Gordon stated. “Help us make it easier to. Always attempt on-line first and use the opposite handy channels we’ve made obtainable to you to simply handle DMV enterprise.”
